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Senior Product and Operations Leader
2 weeks ago
Ambitious candidates seeking a challenging role are invited to apply for this senior position.
The company is looking for a highly motivated and experienced professional to own and evolve the product and operations, shaping the future of education technology.
This is an exciting opportunity to lead complex projects and processes, working closely with leadership to align product and operational execution with the company's strategic goals.
Responsibilities- Product:
- Manage the product as an integrated learning solution, combining proprietary content, LMS platform, and client-facing features.
- Oversee delivery of proprietary courses, coordinating external creatives and subject matter experts, optimising the production pipeline for efficiency and quality.
- Manage and optimise the customer-facing platform experience with a UX/UI mindset, ensuring smooth learner journeys and high adoption.
- Take ownership of existing and in-progress add-ons, carry them over the finish line, and lead future feature rollouts such as gamification and recognition programs.
- Operations:
- Take full responsibility for the central hub connecting content, LMS, and client journeys.
- Identify and implement new systems, tools, and methods (including AI technologies) to streamline operations across content, product, and customer experience.
- Provide pragmatic, hands-on support when needed, ensuring a seamless customer journey.
- Cross-Functional Collaboration: Work with leadership to align product and operational execution with the company's strategic goals.
- 4–7 years of experience in SaaS, edtech, or product-driven environments, spanning product operations, systems management, or project management.
- Experience in end-to-end product ownership, operational excellence, and product feature rollouts.
- Strong written and verbal communication skills.
- Project management and organisational skills.
- Ambitious to grow into a senior leadership role.
- Entrepreneurial, problem-solving, hands-on, and pragmatic mindset.
- Motivated by the company's mission and purpose.
We are looking for someone who is passionate about education technology and has a proven track record in managing complex projects and processes. If you have a strong background in SaaS or edtech and are excited about the opportunity to shape the future of our learning solution, we encourage you to apply.
What We Offer- Purpose-driven work environment.
- Impactful role where your work will directly shape the product, operations, and user experience of a growing company.
- Growth pathway: A career that expands into senior leadership in product, operations, and user experience, with the mandate to build and lead your own teams over time.
- Collaboration & exposure: Work directly with leadership across multiple locations, plus board level and client-facing responsibilities.
- Flexibility: Hybrid work model, with opportunities for domestic and international travel as the company expands.
- Professional development: Budget available for learning and growth (courses, conferences, certifications).