Customer Service and Administration Professional

1 week ago

Gold Coast, Queensland, Australia beBeeAdministration Full time $54,000 - $63,000

Job Title: Customer Service and Administration Professional

 

We are seeking an enthusiastic customer service focused professional to join our team in a part-time administration role. This is an exciting opportunity to work with a leading retail brand, providing exceptional customer service and supporting the smooth operation of our administration department.

 

Key Responsibilities:

  • To provide excellent customer service and support to customers via phone, email and in-store enquiries
  • To maintain accurate and up-to-date records and files, including purchasing processes and general retail operations
  • To liaise with customers, colleagues and other stakeholders to resolve queries and issues efficiently
  • To work effectively as part of a team to achieve business objectives and goals
  • To be highly organised and possess great time management skills
  • To have excellent communication skills in both verbal and written English

 

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong organizational and time management skills
  • Experience in filing, creditors, debtors, banking, reconciling and general Adhoc
  • Competent computer skills with sound knowledge in Excel and Word
  • Ability to work with minimal supervision and make quick decisions to ensure happy customers and timely accurate services

 

What We Offer:

  • Generous staff discounts
  • A supportive and positive work environment that promotes career progression and professional development
  • A flexible and dynamic work schedule that includes weekends, public holidays and late night trades
  • Opportunities for growth and advancement within the company

 

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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