Retail Customer Experience Manager

1 week ago

Gold Coast, Queensland, Australia beBeeCustomerExperience Full time $70,000 - $100,000
Customer Experience Manager

As a key member of our team, you will play a pivotal role in delivering exceptional customer experiences and driving business growth.

This exciting opportunity requires a highly skilled and motivated individual who can lead by example and inspire others to provide outstanding service.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.

  • Job Responsibilities:
  • Create and deliver extraordinary customer experiences that exceed expectations
  • Represent the brand and maintain store presentation standards
  • Lead and coach the team to achieve sales targets and improve customer satisfaction
  • Drive business results through proactive financial management and inventory control
Requirements
  • Education and Experience:
  • Certificates or diplomas in business or fashion-related fields (preferred)
  • 3+ years' experience as a team leader in a luxury retail environment
  • Strong verbal and written communication skills in English
  • Proven track record in managing high-performing teams
  • Sales-driven and goal-oriented
Benefits
  • What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • Competitive salary and benefits package
  • Recognition and rewards for outstanding performance

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