
Retail Customer Experience Specialist
2 weeks ago
About This Role
We are seeking a Retail Sales Assistant to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service and fostering a positive shopping experience.
- Customer Engagement: Connect with and understand the needs of new and expectant parents, providing personalized assistance and product recommendations.
- Product Demonstration: Guide customers through product features and benefits, ensuring they make informed choices.
- Stock Management: Maintain accurate stock levels and ensure the store is well-presented and organized.
- Flexible Scheduling: Work a rotating roster of flexible shifts across weekdays, evenings, and weekends.
About You
To succeed in this role, you will need to be a proactive and approachable individual who thrives in a fast-paced retail environment. You should have a genuine passion for helping others and delivering exceptional customer service.
- Requirements:
- Prior Customer Service Experience.
- Ability to work in a fast-paced environment.
- High Standards in customer service and store presentation.
- Proficient in calming irate customers and resolving issues with empathy and professionalism.
The Benefits
This role offers a supportive team culture, competitive salary, paid parental leave, training pathways, and employee assistance program. Additionally, you will receive generous team discounts.
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