Retail Customer Experience Specialist

1 week ago

Gold Coast, Queensland, Australia beBeeCustomer Full time $45,000 - $80,000
Empowering Women Through Customer Service

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced retail environment?

We are seeking a skilled and enthusiastic Casual Sales Assistant to join our team at Australia Fair store. As a key member of our sales team, you will be responsible for providing memorable experiences for customers by answering their questions with confidence and ensuring they leave the store feeling satisfied.

Key Responsibilities:

  • Deliver exceptional customer service, addressing customer queries and concerns with empathy and professionalism
  • Utilize initiative to achieve sales targets and drive business results through effective communication and collaboration with colleagues
  • Develop strong relationships with customers, understanding their needs and preferences to provide personalized recommendations
  • Work collaboratively as part of a dynamic team to achieve sales goals, sharing knowledge and expertise to drive business success

Benefits & Perks:

  • Enjoy up to 50% discount on Hanes Brands, including Sheridan, Bonds, Bras N Things & Champion products
  • Take advantage of exclusive 30% discounts for family & friends
  • Access to free skin checks, discounted health insurance cover, Employee Assistance Program (EAP), and Health & Well-being app with perks like gym, fitness and nutrition discounts
  • Participate in our staff referral program, earning cash bonuses for helping place retail management and support centre roles
  • Explore study assistance options to further your education in your current role/career with us

About Us:

At Australia's favourite playground for lingerie lovers, we're more than just a brand – we're a community. With over 200 stores across Australia, New Zealand, South Africa, and the US, we pride ourselves on a supportive and inclusive culture, as well as our commitment to creating good impact on our community & planet.

Our career pathways span across retail, management, and our two support centres located in Melbourne and Sydney, offering endless possibilities for growth and development.

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