Retail Customer Experience Specialist

5 days ago

Gold Coast, Queensland, Australia beBeeCustomerFocused Full time $45,000 - $65,000

We're seeking a highly motivated and customer-focused individual to join our retail team. As a Seasonal Retail Team Member, you will be responsible for delivering exceptional customer experiences through product knowledge, service, and solution finding.

Key Responsibilities
  • Customer Service: Engage with customers, respond to their needs, and provide solutions to ensure a positive shopping experience.
  • Store Presentation: Maintain store appearance by adhering to visual merchandising standards and ensuring a clean and organized environment.
  • Product Knowledge: Develop and maintain expertise on products, including features and benefits, to effectively communicate with customers.
  • Team Support: Collaborate with the leadership team to achieve sales goals, manage stock levels, and maintain inventory accuracy.
  • Safety and Security: Identify and report safety hazards or concerns to management, ensuring a safe working environment.

You'll thrive in this role if you have previous experience in customer-facing roles, can work efficiently in fast-paced environments, and possess excellent communication skills.

Benefits of Working with Us
  • Discounts and Incentives: Enjoy 30% team member discounts, plus access to exclusive deals and sales incentives.
  • Career Development: Take advantage of opportunities for career growth within stores, head office, or distribution centers.
  • Recognition and Rewards: Receive gift cards for major milestones and yearly anniversary certificates, as well as recognition for outstanding performance.

We value diversity and believe in creating an inclusive workplace where everyone feels respected and empowered to contribute their best.

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