Customer Operations Coordinator

1 week ago

Sydney, New South Wales, Australia beBeeCustomer Full time $80,000 - $120,000

**Job Role:** Customer Operations Specialist

The Customer Operations Specialist plays a vital role in ensuring seamless daily operations at a busy port terminal. As the main liaison between customers and scheduling teams, you will manage customer-specific operational requests, build strong relationships with stakeholders, and oversee a dedicated portfolio of customers.

**Key Responsibilities:**

  • Serve as the primary point of contact between customers and scheduling teams for multiple terminals across various locations.
  • Manage customer-specific operational requests, including container damage reports and delivery changes.
  • Build effective relationships with local and international stakeholders through clear and professional communication.
  • Oversee a dedicated portfolio of customers, providing tailored support and coordination.
  • Drive continuous improvement in vessel utilisation, container flow, and logistics processes.
  • Ensure smooth daily operations through a deep understanding of customer needs and expectations.

**Qualifications, Skills and Experience:

  • Strong communication skills to build close working relationships with client lines and terminal operations staff.
  • Able to work independently and collaboratively within a fast-paced team environment.
  • Analytical and proactive approach to identifying and solving operational issues.
  • Willingsness to take ownership of role-related projects and drive them through to completion.
  • Flexible and adaptable to industry changes and varying workloads.
  • Shipping, Transport, or Logistics industry knowledge is highly desirable.

**About Our Organisation:

We exist to make the world's trade flow better, changing what's possible for customers and communities globally. With a diverse team spanning multiple countries on six continents, we're pushing trade further and faster towards a seamless supply chain.

Our global infrastructure is united with local expertise to create stronger, more efficient end-to-end supply chain solutions. We're reshaping the future by investing in innovation, from intelligent delivery systems to automated warehouse stacking.

**Supporting Equality:

We are an equal opportunity employer, employing and promoting based on role requirements. We encourage persons from non-traditional backgrounds to apply.

  • Event Operations Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeEvent Coordinator Full time $80,000 - $110,000

    Job Description">The Event Operations Specialist will oversee and execute all experience requests and events on the day of delivery, ensuring seamless execution within our clients' offices.This role involves hands-on coordination during events, managing direct interactions with employees, executives, customers, partners, and guests, while working closely...

  • Operations Support Specialist

    7 days ago

    Sydney, New South Wales, Australia beBeeTeam Coordinator Full time $80,000 - $100,000

    We are looking for an Operations Support Specialist to join our Buying team.The ideal candidate thrives in fast-paced environments, enjoys keeping things organized, and loves collaborating with dynamic teams.Key Responsibilities:Be the heartbeat of the Buying team, ensuring everything is organized and on track.Verify vehicle information with precision and...

  • Medical Operations Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeCare Coordinator Full time $66,980 - $96,685

    Junior Medical Officer Coordinator PositionWe are seeking an experienced and skilled Junior Medical Officer Coordinator to join our team. The successful applicant will be responsible for coordinating and managing the day-to-day staffing and operations of the Junior Medical Officer Unit, ensuring the delivery of quality services and achievement of business...

  • Resource Operations Coordinator

    1 week ago

    Sydney, New South Wales, Australia Cleanaway Operations Pty Ltd Full time

    Add expected salary to your profile for insightsJoin us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.As a high-growth, ASX-listed organisation with over 8000 employees, our goal is to be...

  • Customer Operations Coordinator

    1 week ago

    Sydney, New South Wales, Australia Future You Full time

    About UsAre you looking for a role where your organisational skills directly impact patient outcomes?Smartways, a leader in time-critical healthcare logistics across Australasia, is seeking a detail-oriented Customer Operations Coordinator to join our dynamic team in Macquarie Park.Smartways specialises in complex healthcare logistics - from emergency...

  • Business Operations Coordinator

    1 week ago

    Sydney, New South Wales, Australia Nsw Government -Department Of Customer Service Full time

    **Business Operations Coordinator****Grade 7/8, Ongoing****Located at the McKell Building - Haymarket****Contribute to the provision of high-level business, administrative and support services to the Information and Privacy Commission NSW****About this role**As the Business Operations Coordinator you will contribute to the provision of high-level business,...

  • Customer Service and Operations Coordinator

    5 days ago

    Sydney, New South Wales, Australia beBeeLogistics Full time $50,000 - $80,000

    Job Title: Customer Service and Operations Coordinator">Support the customer service team in providing frontline support to local customers by answering inquiries, assisting with shipment updates, and ensuring a high standard of customer service. Work collaboratively with colleagues to book arrangements with carriers and coordinate with vendors for cargo...

  • Customer Service Operations Coordinator

    1 week ago

    Sydney, New South Wales, Australia beBeeDelivery Full time $40,000 - $60,000

    We are excited to share this exceptional opportunity with you to be a part of our large-scale dedicated online facility.As a key member of our operations team, your primary responsibility will be ensuring quality products for online customer orders and loading them onto trucks at a fast pace.Our purpose-built centre has been designed to service our online...

  • Customer Coordinator

    1 week ago

    Sydney, New South Wales, Australia Ikea Full time

    WHO YOU AREYou are passionate about customer excellence and home furnishing. to drive the operational focus and oversee the daily operations of the Customer Relations department, whilst multi-tasking between serving customers, coordinating co-workers, and maintaining a strong focus on the customer transaction. You have good attention to detail, are solution...

  • Desire Fulfillment Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeWish Coordinator Full time $60,000 - $90,000

    About Make-A-Wish is a non-profit organization partnering with children and their families to grant unique wishes.The Wish Coordinator plays a crucial role in creating bespoke wish journeys for every child, working closely with suppliers and internal teams.This involves exceptional organisation skills, creativity, and attention to detail. The ideal candidate...