Expert Home Insurance Claim Relationship Manager

1 week ago


Brisbane, Queensland, Australia beBeeRelationship Full time $90,000

Insurance Claims Relationship Expert Sought

Job Description:

This position sits with a leading Insurance services company in their Claims & Assessing division. The successful candidate will manage a portfolio of external Building Partners to drive performance in key areas.

Responsibilities:

  • Manage a portfolio of external Building Partners to drive performance in key areas of cost, quality, customer service and timeliness.
  • Accountability for Home Building Partners to ensure they are engaged, enabled and adhering to company values.
  • Deliver technical training to internal Assessing Teams and Home Claims Teams to address scoping, pricing and process adherence gaps identified during Quality reviews.
  • Execute strategies which drive technical engagement with customers, employees and Building Partners during the assessing and repair cycle.

Requirements:

  • Experience in Home Insurance and knowledge of Home Insurance Assessing or Loss Adjusting.
  • Building trade background or relevant experience.
  • Knowledge of the relationship between the Construction and Insurance industries.
  • Knowledge of Home Insurance Building panel protocols.
  • Understanding of Home Insurance policies, claims and assessing repair methods and quoting software.

What You'll Get:

  • $90k + super + car.
  • Work from home role.
  • Career growth progression.


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