Consumer Advocate for Healthcare Quality

17 hours ago

Melbourne, Victoria, Australia beBeeStrategic Full time $100,000 - $130,000
Strategic Consumer Leadership Role

Monash Health is seeking a consumer advisor to join our Quality and Safety Committee.

The committee provides strategic leadership in relation to the clinical governance of quality and safety at Monash Health.

About the Role

As a full member of the committee, you will elevate the consumer voice and bring the voice of patients, families, carers, and visitors directly into strategic decision-making.

  • Champion consumer perspectives and ensure real-world patient experiences shape healthcare quality and safety.
  • Collaborate with healthcare leaders and influence strategic decision-making.
  • Drive meaningful change and help create a healthcare system that listens, learns, and improves with a culture and systems that support safe, person-centered care.

Key responsibilities include:

  • Representing the voice of consumers in strategic decision-making to support safe, person-centered care.
  • Promoting meaningful consumer and community engagement in planning, monitoring, and improving services.
  • Ensuring feedback from patients informs service design, co-design activities, and quality improvement.
  • Collaborating with senior leaders and the Board Quality and Safety Committee to influence care outcomes.
  • Upholding integrity, accountability, and respectful challenge in governance and committee responsibilities.
About You

To succeed in this role, you will bring:

  • A tertiary qualification.
  • Experience as a consumer of healthcare (patient or carer).
  • Experience as a Consumer Advisor on several committees.
  • An understanding of clinical governance and an interest in high-quality health services.
  • Assertive and strategic thinking, with exceptional communication skills.
  • The ability to analyze documents, including quality metrics and data, to identify patient experience and safety issues.
  • Knowledge of Monash Health operations, the health structure in Victoria, and the National Safety & Quality Health Service Standards.
  • Understanding of patient-centered care principles.

Preference will be given to candidates who are not currently working as health professionals.

Mandatory requirements include:

  • Membership in the Monash Health Consumer Advisor Program or willingness to join the program, including undertaking all onboarding requirements, including training.
  • Experience as a consumer of healthcare (patient or carer).

  • Healthcare Quality Specialist

    18 hours ago

    Melbourne, Victoria, Australia beBeePatientAdvocate Full time

    Job Title: Patient AdvocateThis role plays a vital part in ensuring the highest level of patient care and satisfaction.Key Responsibilities:Advocacy: Act as a neutral advocate for patients, providing education and support to both patients and staff on patient rights and responsibilities.Quality Improvement: Identify problems relating to quality, service, and...

  • Compassionate Healthcare Advocate

    17 hours ago

    Melbourne, Victoria, Australia beBeeCaregiver Full time $80,000 - $120,000

    Healthcare Professional OpportunityWe are seeking a compassionate and dedicated individual to make a meaningful difference in the lives of our elderly residents.As a healthcare professional, you will be part of a warm and welcoming environment where every individual is treated with dignity and respect.The ideal candidate will possess excellent communication...

  • Healthcare Clinician

    2 days ago

    Melbourne, Victoria, Australia beBeeNurse Full time $72,000 - $108,000

    We are seeking a compassionate and dedicated healthcare professional to join our team as a skilled clinician. As a skilled nurse, you will play a critical role in delivering high-quality patient care, collaborating with healthcare professionals, and advocating for the well-being of our patients.The successful candidate will have the opportunity to make a...

  • Healthcare Quality Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeHealthcare Full time $90,000 - $120,000

    Job Title: Healthcare Quality SpecialistWe are seeking an experienced Healthcare Quality Specialist to join our team. As a key member of our Quality & Safety team, you will play a vital role in supporting our Health Services and Home Care platforms to deliver safe, high-quality care.About the Role:You will lead the implementation of safety and quality...

  • IMHA Intake Advocate

    4 weeks ago

    Melbourne, Victoria, Australia Victoria Legal Aid Full time

    Join to apply for the IMHA Intake Advocate role at Victoria Legal Aid5 days ago Be among the first 25 applicantsJoin to apply for the IMHA Intake Advocate role at Victoria Legal AidGet AI-powered advice on this job and more exclusive features.Part time (0.9FTE) maximum term position up to 13 February 2026Salary range: $86,436 - $101,868 (pro rata) plus super...

  • IMHA Intake Advocate

    4 weeks ago

    Melbourne, Victoria, Australia Victoria Legal Aid Full time

    Join to apply for the IMHA Intake Advocate role at Victoria Legal Aid5 days ago Be among the first 25 applicantsJoin to apply for the IMHA Intake Advocate role at Victoria Legal AidGet AI-powered advice on this job and more exclusive features.Part time (0.9FTE) maximum term position up to 13 February 2026Salary range: $86,436 - $101,868 (pro rata) plus super...

  • Medical Sales Professional

    2 weeks ago

    Melbourne, Victoria, Australia beBeeTerritory Full time

    The role of Territory Manager is a high-impact position that drives sales and builds strong relationships within the healthcare sector.Key Responsibilities:Develop and execute a strategic sales plan to expand the territory and consistently exceed sales targets.Build and maintain strong relationships with key healthcare professionals, including infection...

  • Healthcare Solutions Specialist

    2 days ago

    Melbourne, Victoria, Australia beBeeHealthcare Full time $150,000 - $170,000

    Job OverviewWe're building innovative healthcare solutions at Lyrebird Health. Our mission is to simplify administrative tasks, enabling clinicians to focus on delivering exceptional care.Main Responsibilities:Lead the development of a product feature from concept to deliveryEngage with customers to understand their needs and pain pointsCollaborate with...

  • Patient Experience Advocate

    14 hours ago

    Melbourne, Victoria, Australia beBeeEmpathizer Full time

    Job DescriptionAbout us:We're a passionate team at the forefront of healthcare, specialising in medicinal cannabis to provide innovative solutions for patient care. Our mission is to deliver a 5-star service with the most cost-effective solution to high quality plant based medicine in Australia.We don't want to be the everyday medical clinic, instead...

  • Consumer Risk Advisor

    22 hours ago

    Melbourne, Victoria, Australia Suncorp Full time

    Take the next step.Be part of something bigger at Suncorp.The role of the Risk Advisor is to deliver risk advice, insights and support activities/initiatives enabling the Insurance business to make better business decisions.Work directly with business teams advocating the desired risk culture and improving risk capability and maturity throughout the...