Ecommerce Growth Specialist
3 days ago
As a key member of our team, you will drive the growth and success of our ecommerce business through strategic partnerships with brands and vendors. This role is responsible for establishing and nurturing strong relationships with brand partners, vendors, and internal stakeholders to ensure seamless onboarding, operational excellence, and commercial performance.
Key responsibilities include leading the acquisition of new vendors that align with our brand positioning and marketplace strategy, overseeing the work of the Onboarding Specialist to ensure smooth vendor assessment and trading term negotiations, and defining commercial opportunities with Merchandise and Marketing teams to accelerate category expansion.
You will also establish and maintain strong relationships with key brand partners, position David Jones as a premium marketplace destination, and partner with the Integrations Specialist to manage end-to-end vendor onboarding, ensuring compliance with technical, operational, and service requirements.
Additionally, you will drive operational excellence through continuous review of fulfillment SLAs, stock accuracy, and order flow, develop best-practice playbooks and vendor training resources to support scalable growth, and lead the Business Development Specialist in delivering strategies to nurture and grow vendor performance.
A successful candidate will have a strong understanding of dropship and marketplace programs, including vendor onboarding, fulfillment models, and operational dependencies that impact sales and customer experience, as well as proven capability in brand negotiation and trading, and demonstrated expertise in vendor management.
They will also possess exceptional stakeholder and vendor-facing communication skills, a strategic and hands-on leadership style, and the ability to influence, build trust, and establish us as a premium retail partner of choice.
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