Senior Front Office Night Leader

13 hours ago

Brisbane, Queensland, Australia beBeeSupervisor Full time $90,000 - $120,000
Key Front Office Role

As the Night Front Office Supervisor, you play a pivotal part in delivering exceptional customer service and ensuring seamless operations.

Responsibilities:
  • Lead the night shift team, providing guidance to ensure excellent guest experiences.
  • Maintain accurate records of guest and financial details.
  • Develop strategies to enhance Front Office performance.
  • Address guest feedback and implement changes.
Requirements:
  • Previous supervisory experience in a hotel or hospitality setting.
  • Knowledge of property management systems.
  • Ability to work independently and make decisions on guest requests.
  • Strong organisational skills.
About You:

With your expertise in customer service and leadership, you possess outstanding communication skills, a positive attitude, and commitment to delivering world-class service.

Key Skills:
  • Leadership and Team Management
  • Customer Service and Relations
  • Organisational and Time Management
  • Problem Solving and Decision Making

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