Senior Consultant

3 weeks ago

Melbourne, Victoria, Australia Fujitsu Full time

About Us

Fujitsu is a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

About the Role

The Senior Consultant - ServiceNow Expert is responsible for delivering innovative and cost-effective solutions to our clients, focusing on ServiceNow platforms. This role reports to the Service Delivery Manager and is based in Melbourne, with the possibility of remote work and flexible working arrangements.

Responsibilities and Accountabilities

  • Client Engagement: Participate in client workshops, and requirement gathering, and provide solutions that align with customer needs.
  • Solution Design: Assist with functional and technical design workshops, ensuring the design is based on both out-of-the-box functionality and custom requirements.
  • Implementation: Oversee and support the implementation of ServiceNow solutions, adhering to best practices and project timelines.
  • Technical Delivery: Contribute to the development, testing, and implementation of ServiceNow solutions using skills such as HTML, XML, JavaScript/AJAX, and integrations (web services, SOAP, email, MID, etc.).
  • Process Improvement: Contribute to the automation and process improvement efforts, including risk management and identifying the pros and cons of solutions.
  • Mentoring: Mentor and support junior professionals, helping uplift their skills and capabilities.
  • Certification: Pursue additional Certified Implementation Specialist (CIS) certifications within various ServiceNow product lines.

Requirements and Experience

  • Minimum of 4+ years of experience in ServiceNow design and development in a client-facing role environment.
  • Hands-on experience with ServiceNow beyond ITSM into ITOM, Project Portfolio Management, HR Management, and Field Service Management.
  • Strong business acumen, problem-solving ability, and excellent communication skills.
  • Proven experience in solution design, requirements gathering, process documentation, and continual service improvement processes.
  • Experience with both Waterfall and Agile methodologies.
  • Proficiency in scripting languages such as JavaScript, CSS, HTML, Angular, and REST API integration.
  • ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in ITSM.

Qualifications & Certifications

  • IT Degree or relevant tertiary education in Computer Science.
  • ServiceNow CSA and CIS ITSM.
  • ITIL Foundation Certified.

Bonus Points

  • Additional ServiceNow certifications across the suite.
  • Exposure to or general understanding of ServiceNow licensing.

Why Fujitsu?

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.

  • We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
  • We offer tailored career paths across our global organization to support your professional and personal growth.
  • Our customers trust us. We have an excellent reputation across the region and globally.
  • Best in-class reward and recognition programs flexible work, volunteering leave, and more.
  • We live our values of aspiration, trust, and empathy, all day, every day.

Commitment to Diversity, Equity, and Inclusion

  • Senior Consultant

    1 month ago

    Melbourne, Victoria, Australia IT M S Full time

    About the RoleThis is a unique opportunity to join Deloitte as a Senior Consultant and be part of a leading team in the banking industry. As a Senior Consultant, you will have the chance to work on complex projects, drive business outcomes, and influence key stakeholders.With a strong foundation in banking industry experience, you will be exposed to the...

  • Senior Consultant

    1 month ago

    Melbourne, Victoria, Australia Nous Group Full time

    About Nous GroupNous Group is a leading international management consultancy with a strong presence in Australia, New Zealand, the UK, Ireland, and Canada. Our organization is built on a set of core values that drive our mission to improve people's lives in meaningful ways.Job Title: Senior ConsultantWe are seeking a highly skilled and experienced Senior...

  • Senior Consultant

    1 month ago

    Melbourne, Victoria, Australia Nous Group Full time

    About Nous GroupNous Group is a leading international management consultancy with a strong presence in Australia, New Zealand, the UK, Ireland, and Canada. Our organization is built on a set of core values that drive our mission to improve people's lives in meaningful ways.Job Title: Senior ConsultantWe are seeking a highly skilled and experienced Senior...

  • Senior Consultant

    1 month ago

    Melbourne, Victoria, Australia Pkf Australia Full time

    Senior Transfer Pricing ConsultantMelbourne-based opportunity to join our Tax service team as a Senior Transfer Pricing Consultant.We are seeking a highly skilled professional with a passion for Transfer Pricing to advise clients on business restructures, planning for new international projects, navigating tax authority reviews, and managing compliance...

  • Senior Implementation Consultant

    2 weeks ago

    Melbourne, Victoria, Australia FourQuarters Recruitment Full time

    Job Title: Senior Implementation ConsultantJob Summary: We are seeking a highly skilled Senior Implementation Consultant to join our team at FourQuarters Recruitment. As a Senior Implementation Consultant, you will be responsible for deploying and configuring business systems to meet client needs, participating in system process mapping and needs analysis...

  • Senior PMO Consultant

    1 month ago

    Melbourne, Victoria, Australia Seven Consulting Full time

    Senior PMO Consultant OpportunityWe are seeking a highly skilled Senior PMO Consultant to join our team at Seven Consulting. As a Senior PMO Consultant, you will play a critical role in delivering high-quality PMO services to our clients.About the RoleAs a Senior PMO Consultant, you will be responsible for:Supporting the PMO Manager in establishing and...

  • Senior Tax Consultant

    4 weeks ago

    Melbourne, Victoria, Australia Benneaux Full time

    Senior Tax Consultant OpportunityBeneath the umbrella of Benneaux, a leading provider of audit, accounting, tax, and advisory services, a dynamic tax practice is seeking a highly skilled Senior Tax Consultant to join their ranks.This is a specialist position that offers the successful candidate the opportunity to provide tax advice to a diverse range of...

  • Senior PMO Consultant

    4 weeks ago

    Melbourne, Victoria, Australia Seven Consulting Full time

    Senior PMO Consultant OpportunityWe are seeking a highly skilled Senior PMO Consultant to join our team at Seven Consulting. As a key member of our program delivery team, you will work closely with clients to deliver high-quality PMO services.About the RoleThe Senior PMO Consultant will be responsible for:Establishing and operating PMOs for projects,...

  • Senior Implementation Consultant

    3 weeks ago

    Melbourne, Victoria, Australia FourQuarters Recruitment Full time

    Senior Consultant – Business Systems Implementation & IntegrationFourQuarters Recruitment is seeking a Senior Consultant to support clients in developing their operational and growth strategies, with a focus on business systems implementation and integration. This role offers the opportunity to gain hands-on experience in designing, integrating, and...

  • Senior Tax Consultant

    3 weeks ago

    Melbourne, Victoria, Australia Pkf Australia Full time

    Job Title: Senior Tax ConsultantWe are seeking a highly skilled Senior Tax Consultant to join our team at PKF Australia. As a Senior Tax Consultant, you will be responsible for providing tax consulting and compliance services to our clients, ranging from small to medium-sized enterprises to multinational groups.Key Responsibilities:Collaborate with clients...

  • Senior Consultant

    4 weeks ago

    Melbourne, Victoria, Australia Rps Incorporated Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Consultant to join our team at RPS Incorporated. As a Senior Consultant, you will play a key role in delivering high-quality consulting services to our clients across various sectors, including infrastructure, transportation, and social infrastructure.Key ResponsibilitiesDevelop and...

  • Senior Implementation Consultant

    3 weeks ago

    Melbourne, Victoria, Australia FourQuarters Recruitment Full time

    Job Title: Senior Implementation ConsultantJob Summary: We are seeking a Senior Implementation Consultant to support clients in developing their operational and growth strategies, with a focus on business systems implementation and integration.Key Responsibilities:Assist in deploying and configuring business systems to meet client needsParticipate in system...

  • Senior Consultant

    1 month ago

    Melbourne, Victoria, Australia Ellucian Company L.P. Full time

    About the OpportunityElevate Your Career with EllucianWe are seeking a highly skilled Senior Consultant to join our team at Ellucian Company L.P. As a Senior Consultant, you will play a critical role in delivering high-quality implementation consulting services to our higher education customers.Key ResponsibilitiesPartner with customers to drive performance...

  • Senior Consultant

    4 weeks ago

    Melbourne, Victoria, Australia BlueRock Full time

    About the RoleWe are seeking a highly skilled Senior Consultant to join our team at BlueRock Digital. As a Senior Consultant, you will work closely with clients to support the development of their operational and growth strategies, with a focus on business systems implementation and integration.Key ResponsibilitiesDeploy and configure complex systems to meet...

  • Senior Tax Consultant

    1 month ago

    Melbourne, Victoria, Australia Benneaux Full time

    Senior Tax Consultant OpportunityBeneath the umbrella of Benneaux, a leading provider of audit, accounting, tax, and advisory services, we are seeking a highly skilled Senior Tax Consultant to join our progressive tax practice.This is a unique opportunity to provide tax advice to a diverse range of clients from various industry sectors, working closely with...

  • Senior IT Consultant

    3 weeks ago

    Melbourne, Victoria, Australia Logicalis Australia Full time

    About the RoleWe are seeking a highly experienced and skilled Senior IT Consultant to join our team at Logicalis Australia. As a key member of our Consulting & Advisory Practice, you will play a critical role in driving strategic client engagements and building long-term relationships with our key clients.The ideal candidate will have a strong background in...

  • Senior Tax Consultant

    1 month ago

    Melbourne, Victoria, Australia Benneaux Full time

    Senior Tax Consultant OpportunityBenneaux is seeking a highly skilled Senior Tax Consultant to join their progressive tax practice. As a key member of the team, you will provide expert tax advice to a diverse range of clients from different industry sectors.Key Responsibilities:Provide tax advice to clients across various industry sectorsWork closely with an...

  • Senior Migration Consultant

    2 weeks ago

    Melbourne, Victoria, Australia AFL Recruitment Full time

    Unlock Your Potential as a Senior Migration ConsultantAre you a qualified Registered Migration Agent looking to take your career to the next level? We have an exciting opportunity for a Senior Migration Consultant to join our team at AFL Recruitment.About the RoleAs a Senior Migration Consultant, you will be responsible for managing your own immigration...

  • Senior Claims Consultant

    4 weeks ago

    Melbourne, Victoria, Australia Hays Recruitment Full time

    About the RoleWe are seeking a highly skilled Senior Claims Consultant to join our team at Hays Recruitment. As a Senior Claims Consultant, you will play a key role in managing complex client claims from start to settlement, ensuring fair and reasonable outcomes.Key ResponsibilitiesManage complex client claims, providing exceptional customer service and...

  • Senior Claims Consultant

    3 weeks ago

    Melbourne, Victoria, Australia Tideri Jobbörse Full time

    Job Title: Senior Claims ConsultantWe are seeking a highly motivated and organized Senior Claims Consultant to join our team in Melbourne. As a Senior Claims Consultant, you will be responsible for managing liability claims and providing excellent customer service to our clients.Key Responsibilities:Liaise with clients and claimants to ensure timely and...