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Senior Cruise Sales Professional

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Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $80,000
Job Title: Team Leader

Ambitious and results-driven leader with a passion for the travel industry, particularly cruise adventures. With a strong focus on customer service and sales targets, this role is perfect for those who enjoy making travel dreams come true.

Key Responsibilities:
  • Quoting, booking and invoicing cruise bookings and packages to meet or exceed sales targets.
  • Support and handle walk-in, email & telephone enquiries efficiently and accurately.
  • Maximise sales opportunities by upselling & cross-selling cruise packages.
  • Maintain accurate and comprehensive product information to deliver and generate sales.
Required Skills and Qualifications:
  • Proven experience working in a customer service environment with a focus on sales targets.
  • Minimum 2 years' retail or wholesale experience in the Cruise or Travel Industry.
  • GDS experience and knowledge of the travel industry.
  • Exceptional focus on details, adept problem-solving skills, and ability to thrive under pressure.
  • Ambitious, highly motivated, and proficient in organizing tasks efficiently.
Benefits:
  • Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for personal seafaring adventures.
  • Access to industry travel discounts and qualify for sponsored 'Familiarisation Cruises' to explore new destinations and cruise products worldwide.
  • Tailored Learning & Development pathways, including in-depth training on cruise products.
  • Exclusive Staff Discounts, Corporate Health Discounts, Mental Health Support, Social events, Giving Back, and Sustainability initiatives.