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Retail Manager

2 months ago


Gold Coast, Queensland, Australia The Estée Lauder Companies Full time
About the Role

We are seeking a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. The ideal candidate will have proven leadership, coaching and business management skills gained in a fast-paced retail environment.

This is an exceptional opportunity for you to be Chief Executive Officer of your own store, with total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high-performing team.

Key Responsibilities
  1. Lead, coach and develop a high-performing team of Makeup Artists to continually exceed all client expectations and achieve all sales targets.
  2. Manage the Store while developing the talent and capabilities of your team to achieve optimal performance.
  3. Drive a high-touch experience to our customers every time.
What We Offer

We offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package. You will have access to exceptional product training, customer service, leadership development and E-Learning platforms. Additionally, you will receive generous free product allocations and opportunities to purchase at wholesale.

About the Company

The Estée Lauder Companies Inc. is an American multinational manufacturer and marketer of prestige skincare, makeup, fragrance and hair care products, based in Midtown Manhattan, New York City.