Retail Manager

1 week ago

Gold Coast, Queensland, Australia MAC Full time
Join Our Team as a Retail Manager at MAC - Gold Coast Airport

About the Role:

We are seeking a dynamic and inspirational Retail Manager to lead our team of Sales Associates at the Gold Coast Airport. As a key member of our team, you will be responsible for driving sales, customer service, and operational targets. If you have a passion for leadership, business planning, and customer service, this could be the perfect opportunity for you to grow your career with a leading prestige beauty company.

Key Responsibilities:
  • Lead, coach, and develop a high-performing team of Sales Associates to achieve sales and customer service targets
  • Manage the store, including inventory, facilities, and cash reconciliation
  • Develop and execute business plans to drive sales and customer service growth
  • Provide exceptional customer service and create a high-touch experience for our customers
  • Collaborate with the regional manager to achieve sales and customer service targets

What We Offer:

As a Retail Manager at MAC, you will have access to state-of-the-art training, exceptional product knowledge, and opportunities for career growth and development. You will also have the chance to work with a talented team of professionals who are passionate about delivering exceptional customer service and driving business growth.

Requirements:

  • Proven retail management experience, preferably in the cosmetics industry
  • Ability to provide inspirational, authentic, and personalized customer service
  • Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience of creating and executing in-store events
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
  • Proficient in Microsoft Office

About Us:

MAC is a leading prestige beauty company that is passionate about delivering exceptional customer service and driving business growth. We are committed to providing our employees with state-of-the-art training, opportunities for career growth and development, and a collaborative and supportive work environment.

How to Apply:

If you are a motivated and results-driven individual who is passionate about leadership, business planning, and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].

Security Clearance:

Job offers will be dependent on the ability to obtain airport security clearance.

Equal Opportunities Employer:

MAC is an equal opportunities employer and welcomes applications from diverse candidates.

Job Type:

Full-time

Shift:

1st (Day) Shift

Job Number:

2318812

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