Aviation Customer Experience Coordinator
4 days ago
We are looking for a highly motivated and detail-oriented Customer Service Support Staff to join our team. The successful candidate will be responsible for assisting Customer Service Managers with daily administrative tasks and customer interactions.
This includes coordinating communication between internal departments and external customers regarding service updates, invoice status, maintenance schedules, and warranty programs.
The candidate will also be responsible for maintaining and updating customer records, work orders, and service documentation, and supporting the preparation of reports and other customer-related documents.
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Service Coordinator in Aviation
2 days ago
Melbourne, Victoria, Australia Cessna Aircraft Company Full timeCessna Aircraft Company is a global leader in private aviation, and we are seeking a skilled Customer Service Support Staff to join our team. This role is a 24-month contract and involves customer invoicing, providing administrative support, and ensuring smooth coordination between departments.ResponsibilitiesSupport Customer Service Managers with daily...
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Aviation Customer Experience Lead
23 hours ago
Melbourne, Victoria, Australia Dnata Travel Group Full timeWe are seeking a highly skilled Aviation Customer Experience Lead to join our team at Melbourne Airport. In this role, you will be responsible for delivering exceptional customer experiences across all touchpoints, ensuring that our customers receive outstanding service at every interaction. Your key responsibilities will include developing and implementing...
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Aviation Service Coordinator
2 days ago
Melbourne, Victoria, Australia Textronaviation Full timeDynamic Aviation RoleTextron Aviation is seeking a skilled Support Services Specialist to join our team. In this role, you will be responsible for assisting the Customer Service Managers with daily administrative tasks and customer interactions.About the Job:Provide exceptional customer service and support to internal departments and external...
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Customer Support Professional
4 days ago
Melbourne, Victoria, Australia Textron Aviation Full timeJob SummaryThe Customer Support Solutions role at Textron Aviation requires a detail-oriented and analytical individual to work as part of the Customer Support team on all escalated and priority customer support matters. The selected candidate will interact with functional groups within aftermarket and customer service to ensure excellent service for our...
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Administrative Coordinator
4 days ago
Melbourne, Victoria, Australia Cessna Aircraft Company Full timeCompany OverviewCessna Aircraft Company has been a global leader in private aviation for nine decades, inspiring the journey of flight for generations of pilots and passengers. Our commitment to innovation and customer satisfaction drives us to deliver exceptional products and services that exceed expectations.Job DescriptionThis role is a key part of our...
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Aviation Parts Coordinator
4 days ago
Melbourne, Victoria, Australia Textron Aviation Full timeAbout the JobWe are seeking a skilled Technical Support Specialist to join our team. As a key member of the Customer Support space, you will be responsible for providing top-notch support to our customers, working independently without daily supervision. Your ability to anticipate customer needs and demonstrate dedication to meeting expectations will be...
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Aviation Support Specialist
2 days ago
Melbourne, Victoria, Australia Textron Full timeTextron Aviation has been inspiring the journey of flight for nearly a century through iconic and beloved brands. As a global leader in private aviation, we empower people with the freedom of flight. We're seeking a detail-oriented Aviation Support Specialist to assist our Customer Service Managers and contribute to the upcoming iMRO transition in a dynamic...
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Customer Experience Strategist
4 days ago
Melbourne, Victoria, Australia Intrepid Experience Full timeJob DescriptionThis role involves identifying opportunities to elevate our email automation program, ensuring customers and subscribers receive personalized, meaningful communications at just the right moments through their customer journey.You'll develop and refine email automation strategies while being committed to continuously expanding your technical...
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Aviation Support Staff Member
2 days ago
Melbourne, Victoria, Australia Cessna Aircraft Company Full timeAt Cessna Aircraft Company, we empower people with the freedom of flight. As a key member of our team, you will play a vital role in supporting our Customer Service Managers and upcoming iMRO transition.Job DescriptionThis role involves providing administrative support, coordinating communication between departments, and ensuring smooth coordination between...
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Aviation Support Specialist
4 days ago
Melbourne, Victoria, Australia Cessna Aircraft Company Full timeJob OverviewCessna Aircraft Company is a global leader in private aviation, empowering people with the freedom of flight. As a Customer Service Support Staff, you will be part of our dynamic team that inspires the journey of flight for nine decades.About the RoleWe are seeking a detail-oriented and organized individual to assist our Customer Service Managers...
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Aviation Safety Coordinator
10 hours ago
Melbourne, Victoria, Australia Qantas Airways Full timeAbout the JobThis is a unique opportunity to join Qantas Airways as a Flight Dispatch Operations Officer and contribute to the success of our company. As a key member of our Flight Dispatch team, you will be responsible for ensuring the safe and efficient operation of our flights.Key Responsibilities* Interpret aviation weather forecasts and reports*...
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Aviation Customer Care Expert
4 days ago
Melbourne, Victoria, Australia Cessna Aircraft Company Full timeOur Team:At Textron Aviation, we're passionate about empowering people with the freedom of flight. Our team is dedicated to providing exceptional customer service and support. We're seeking a highly motivated and detail-oriented individual to join our Customer Support team as a Customer Support Solutions specialist.Responsibilities:Handle escalated and...
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Aviation Infrastructure Manager
7 days ago
Melbourne, Victoria, Australia Department of Energy, Environment and Climate Action Full timeJob OverviewThe Department of Energy, Environment and Climate Action seeks an experienced Aviation Infrastructure Manager to oversee the management, maintenance, and strategic development of aviation-related infrastructure and technology. This role involves managing airbases, ensuring they meet operational standards and align with the organisation's...
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Aviation Industry Compliance Officer
4 days ago
Melbourne, Victoria, Australia Jetstar Airways Full timeAbout the RoleThe Quality Assurance & Compliance Lead is a senior leadership role within our organization, responsible for ensuring service excellence and compliance across all touchpoints. Key responsibilities include:Developing and implementing a quality assurance framework that aligns with industry standards and best practices.Managing and mitigating...
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Technical Support Specialist
4 days ago
Melbourne, Victoria, Australia Textron Aviation Full timeKey ResponsibilitiesAs a Customer Support Professional at Textron Aviation, your responsibilities will include:Receiving and responding to customer inquiries through multiline calls and emails in a timely and accurate manner.Collaborating with various functional areas to troubleshoot issues and provide support for escalated priority and complexity...
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Aviation Solutions Consultant
2 days ago
Melbourne, Victoria, Australia Textronaviation Full timeJob Overview:We are seeking an experienced Customer Support Solutions professional to join our team at Textron Aviation. As a key member of our Customer Support team, you will be responsible for resolving complex customer inquiries and collaborating with various functional areas to provide effective solutions.Key Responsibilities:Receive and respond to...
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Aviation Customer Care Specialist
4 days ago
Melbourne, Victoria, Australia Textron Full timeWhat We OfferIn addition to a competitive salary and benefits package, we offer:A dynamic and supportive work environment.Ongoing training and professional development opportunities.The chance to work with a leading provider of aftermarket aviation parts and services.RequirementsBachelor's degree in a related field (e.g., engineering, computer science) or...
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Customer Support Representative
2 days ago
Melbourne, Victoria, Australia Textronaviation Full timeJob OpportunityWe are seeking a highly detail-oriented individual to assist the Customer Service Managers in a dynamic general aviation environment. This role involves providing administrative support, ensuring smooth coordination between departments, and enhancing customer satisfaction and operational efficiency.Key Responsibilities:Assist Customer Service...
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Aviation Operations Assistant
10 hours ago
Melbourne, Victoria, Australia Textron Full timeAbout the RoleThis Aviation Operations Assistant position requires a strong understanding of customer service principles and excellent communication skills to provide seamless support to customers and internal teams. The successful candidate will have a proactive approach to resolving customer inquiries and operational challenges.
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Digital Experience Strategist
10 hours ago
Melbourne, Victoria, Australia Intrepid Experience Full timeCompany OverviewAt Intrepid Experience, we're on a mission to revolutionize the way people travel. We believe that travel has the power to change lives, and we're committed to making it more accessible, enjoyable, and sustainable for everyone.With a strong focus on innovation and customer experience, we've been at the forefront of the travel industry for...