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We are seeking a part-time Medical Receptionist to join our established and multicultural practice at Eastbrooke Medical Centre in Carlton. Our Clinic is well-established, not only with patients but with our passionate and large support staffing team.
Key Responsibilities- Meet and greet patients, providing a great first impression
- Book and amend appointments, answering the phone, updating patient records
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- Processing payments via EFTPOS, HICAPs and Medicare
- Accessing sensitive information whilst maintaining patient confidentiality
- High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner
- Previous Medical Reception experience will be highly regarded for this role
- Knowledge of Best Practice software, although training will be provided
- Exceptional communication and interpersonal skills
- Passionate about customer service and patient care
- Organised with attention to detail
- Ability to build rapport with patients, in a cheerful, light-hearted manner
