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Customer Support Specialist

2 months ago

KalgoorlieBoulder, Australia Komatsu Australia Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our warehouse team in Kalgoorlie as a Customer Support Representative.

Key Responsibilities
  • Provide exceptional customer service and support to internal and external customers with parts and service queries
  • Collate and enter data across various computer systems, including parts quoting, sales orders, procurement, and stock
  • Process and manage parts and service requests, ensuring timely and accurate resolution
What We Offer
  • A competitive remuneration package and benefits, including paid parental leave and discounts on technology and travel
  • Opportunities for career progression and professional development, including recognized training and certification programs
  • A dynamic and inclusive work environment, with a focus on zero-harm and employee well-being
Requirements
  • Exceptional customer service skills and strong communication abilities
  • Strong computer skills and ability to use a variety of programs, including Microsoft and SAP
  • Warehouse experience and valid driver's license, with forklift license highly regarded

We encourage applicants with diverse backgrounds and experiences to apply for this role. If you are a motivated and customer-focused individual looking for a challenging and rewarding opportunity, please submit your application.