Operations Field Support Specialist

2 weeks ago

KalgoorlieBoulder, Australia 9885 SMC Australia Full time

About the Role

We are seeking a motivated and customer-focused individual to join our team as an Operations Field Support Specialist. This role is based at our underground client mine site in Western Australia and will involve direct customer service and Rock Tools (ROTO) operational/coordination activities.

Key Responsibilities

  • Manage drilling consumables inventories and ensure accurate recording of daily data through Sandvik iPad data systems.
  • Analyse and report on drilling consumable performance, condition, and failures.
  • Positively engage with our client's mining operators and provide excellent customer service.
  • Sort, analyse, record, and service used drill bits and consumables.

Requirements

  • Valid manual C Class Driver's license.
  • FIFO roster reliability (8 days on/6 days off – 12 hour days, day shift only).
  • Fitness / capacity for work (employment medicals arranged by Sandvik required).
  • Ability to safely lift minimum of 40 kg.
  • Ability to pass a police clearance and drug test.
  • Working rights for Australia.
  • High customer focus and positive service orientation and attitude.
  • Able to perform independently and in teams.
  • Adaptable and resilient.
  • Strong English communication skills.

About Us

Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, service and technical solutions for the mining and construction industries. We conduct business in a sustainable and responsible manner, always acting in line with our high ethical standards, putting safety first and always showing consideration for the environment and the communities in which we operate.

What We Offer

  • A variety of benefits that will make you eager to start your next adventure.
  • Flexible work arrangements and take advantage of our Employee Benefits Program which includes options for salary sacrifice.
  • A superannuation contribution of 13% on top of your earnings, giving you added peace of mind for your future.
  • Our Company Performance Bonus scheme, recognizing your hard work and dedication to the company's success.
  • Our Length of Service Recognition program highlights our commitment to our employees and rewards their loyalty.
  • Paid parental leave to support our employees and their families.
  • Training and development opportunities to help you grow your skills and reach your career goals.

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