Community Operations Manager

3 weeks ago

North Geelong, Victoria, Australia Ingenia Communities Full time

About the Role

We are seeking an experienced and hands-on Manager to effectively manage the day-to-day operations at our lifestyle community. Your responsibilities will include:

  • Full management of all operational aspects associated with the community
  • Providing a high level of customer service to all residents, guests, and community members
  • Financial management including budgeting, profit and loss, and reporting
  • Developing an annual event calendar for the community and engaging with residents to embed a culture that builds on community
  • Coordinating the effective management of the onsite team, including grounds and maintenance, cleaning, and administration staff
  • Managing the health, safety, and compliance requirements of the community
  • Ensuring the community presents to a high standard
  • Supporting the construction and development teams with new homes delivery, installation, and refurbishment

About You:

  • Proven experience in a similar role and industry
  • Excellent administrative, financial controls, and practices
  • Ability to identify problems and use initiative and effective communication skills to resolve the issue
  • Demonstrated capability and experience in the management of maintenance of buildings and grounds is desirable
  • Ability to respond well to emergency situations
  • Confident and proficient at reasoning with people
  • Ability to work with minimal supervision
  • A demonstrated self-starter, enthusiastic to drive results, and capable of working to operational requirements
  • Demonstrated staff management experience including performance discussions, training, and rostering

Culture and Benefits:

  • Security of working for an ASX listed organisation
  • Discounted holiday rates at Ingenia Holiday parks
  • Employee rewards and recognition program

Ingenia Communities is a leading Australian property group that owns, operates, and develops a growing portfolio of lifestyle communities, rental communities, and tourist parks across key urban and coastal markets. We are committed to creating communities where our residents and visitors can truly belong.

As a Community Manager at Ingenia Communities, you will have the opportunity to work in a dynamic and fast-growing organisation that values its people and is committed to creating a culture of community. You will be responsible for managing the day-to-day operations of our lifestyle community, including financial management, customer service, and staff management.

We offer a competitive package, flexibility, extensive training and development, career progression, and generous reward and recognition programs. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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