Community Operations Manager

4 days ago


North Geelong, Victoria, Australia Ingenia Communities Full time

About the Role

We are seeking an experienced and hands-on Manager to effectively manage the day-to-day operations at our gardens community.

Key Responsibilities

  • Full management of all operational aspects associated with the community
  • Providing a high level of customer service to all residents, guests, and community members
  • Financial management including budgeting, profit and loss and reporting
  • Develop an annual event calendar for the community and engage with residents to embed a culture that builds on community
  • Coordinate the effective management of the onsite team, including grounds and maintenance, cleaning, and administration staff
  • Manage the health, safety, and compliance requirements of the community
  • Ensuring the Community presents to a high standard
  • Support the Construction and Development teams with new homes delivery, installation and or the refurbishment process of resale homes

About You:

  • Proven experience in a similar role and industry
  • Excellent administrative, financial controls and practices
  • Ability to identify problems and to use initiative and effective communication skills to resolve the issue
  • Demonstrated capability and experience in the management of maintenance of buildings and grounds is desirable
  • Ability to respond well to emergency situations
  • Confident and proficient at reasoning with people
  • Ability to work with minimal supervision
  • A demonstrated self-starter, enthusiastic to drive results, and capable of working to operational requirements
  • Demonstrated staff management experience including performance discussions, training, and rostering

Culture and Benefits:

  • Security of working for an ASX listed organisation
  • Discounted holiday rates at Ingenia Holiday parks
  • Employee rewards and recognition program

Ingenia Communities is a leading Australian property group that owns, operates and develops a fast-growing portfolio of Lifestyle communities and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states. We provide an alternative to traditional retirement living for independent seniors, offering low-maintenance rental units in a secure, gated community with beautifully manicured gardens. Close to shopping precincts, health facilities and sporting clubs and with a bus stop right out the front, this is a convenient location for all. We are a dynamic, incredibly fast growing (ASX 200) business with a culture of creating community. You can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong. We are seeking an experienced and hands-on Manager to effectively manage the day-to-day operations at our gardens community. You will be responsible for managing the health, safety, and compliance requirements of the community, ensuring the community presents to a high standard, and supporting the Construction and Development teams with new homes delivery, installation and or the refurbishment process of resale homes. You will also be responsible for developing an annual event calendar for the community and engaging with residents to embed a culture that builds on community. If you are a self-starter, enthusiastic to drive results, and capable of working to operational requirements, we encourage you to apply for this role. We offer a competitive package, flexibility, extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks. We look forward to receiving your application.



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