Operations Manager

6 days ago


North Geelong, Victoria, Australia Lion Full time
About the Role

We are seeking an experienced Operations Manager to join our team at Little Creatures Geelong. As a key member of our management team, you will be responsible for overseeing daily operations and ensuring exceptional service standards are maintained.

Key Responsibilities
  • Supervise and support front-of-house team members during service periods, providing guidance and training as needed.
  • Maintain compliance with company policies and procedures, including liquor licensing laws.
  • Assist in staff development, performance management, and training initiatives.
  • Handle customer inquiries and complaints professionally and promptly.
  • Contribute to maintaining a safe and hygienic working environment.
About You
  • You will have proven experience in a similar role within the hospitality industry, with a strong understanding of food and beverage operations.
  • Excellent leadership and communication skills are essential, as well as the ability to work effectively under pressure.
  • A current Responsible Service of Alcohol (RSA) certificate is required.
Benefits
  • Competitive remuneration package.
  • The opportunity to work in a dynamic and supportive team environment.
  • Discounts on food, beverages, and merchandise.
  • A beer allowance.
Location

Geelong, VIC.


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