Volkswagen Sales and Service Team Member

1 week ago

Warwick Farm, New South Wales, Australia Peter Warren Automotive Full time

Peter Warren Automotive is a leading Australian-owned business with a strong presence in the automotive industry. As a proud member of the Penfold Motor Group, we are committed to delivering exceptional customer service and industry-leading expertise.

We are seeking a highly experienced and motivated Parts Salesperson/Interpreter to join our Volkswagen team in Doncaster. This role is a fantastic opportunity for a sales-driven individual to work with a dynamic team and contribute to the success of our business.

Key Responsibilities:

  • Liaise with customers to assist with parts and accessories enquiries, providing expert knowledge and guidance to ensure customer satisfaction.
  • Utilize the Manufacturer's Electronic Parts Catalogue (EPC) to determine required parts and ensure accurate ordering.
  • Source and procure parts through online Manufacturer's portals, ensuring timely delivery and minimizing stockouts.
  • Process quotes and orders for customers through our Dealer Management System (DMS), maintaining high levels of accuracy and efficiency.
  • Collaborate with the sales team to provide exceptional customer service, ensuring a positive experience for all customers.

Requirements:

  • Proven sales experience in the automotive industry, with a strong understanding of parts and accessories.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to learn quickly and adapt to new systems and processes.
  • High level of attention to detail and quality, with a focus on accuracy and efficiency.
  • Strong time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work under pressure and adapt to changing circumstances.

Benefits:

  • Opportunity to work with a dynamic and supportive team.
  • Training and development opportunities to enhance your skills and knowledge.
  • Competitive salary and benefits package.
  • Employee Assistance Program (EAP) for mental health and wellbeing support.
  • Exclusive discounts with our Samsung Partnership Program.

What We Offer:

  • A supportive and inclusive work environment.
  • Ongoing feedback and guidance to ensure your success.
  • Opportunities for career growth and advancement.
  • A dynamic and fast-paced work environment.

Eligibility:

  • Must be entitled to work in Australia.
  • Will be required to complete a Federal Police Check as part of the recruitment process.

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