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Vehicle Parts Advisor
2 months ago
About Us: The Penfold Motor Group, a proud Australian enterprise under the umbrella of Peter Warren Automotive Holdings, operates multiple franchises, including Audi, Mazda, Volkswagen, Hyundai, Isuzu Ute, and Suzuki. With a dedicated team of over 300 employees across various locations, we emphasize extensive market expertise, exceptional customer service, and industry-leading knowledge, valuing our personnel as our greatest asset.
Position Overview: We are currently in search of a skilled, driven, and enthusiastic Parts Salesperson/Interpreter to become a vital member of the Volkswagen team.
Key Responsibilities:
- Engage with customers to address inquiries regarding Parts and Accessories.
- Utilize the Manufacturer EPC (Electronic Parts Catalogue) to identify necessary components.
- Access the online Manufacturer's portal to locate and procure parts.
- Process customer quotes and orders through the DMS system (AutoIT).
- Collaborate with team members to uphold a high standard of customer service.
Qualifications:
- Proven ability to work effectively within a team while demonstrating individual strengths.
- Quick learner with a strong work ethic.
- Dependable and honest with a commendable attendance record.
- Excellent time management skills.
- Capable of performing under pressure and adapting to changing circumstances.
- High attention to detail and commitment to quality.
- Genuine passion for the Automotive industry.
- Experience with franchises such as Volkswagen, Audi, or other European brands is highly valued.
What We Offer:
- Employee Assistance Program (EAP).
- Exclusive discounts through our Samsung Partnership Program.
- Opportunities for training and career advancement.
- Be part of a growing organization within the automotive sector.
- A supportive environment with continuous feedback and guidance to ensure your success.
All employees of Penfold Motor Group must have the legal right to work in Australia and will undergo a Federal Police Check as part of the hiring process.
