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Automotive Parts Sales Specialist
2 months ago
About Us: The Penfold Motor Group, a proud Australian enterprise under the umbrella of Peter Warren Automotive Holdings, operates multiple franchises including Audi, Mazda, Volkswagen, Hyundai, Isuzu Ute, and Suzuki. With a dedicated workforce of over 300 employees across various locations, we pride ourselves on our extensive market expertise, exceptional customer service, and industry-leading knowledge. Our team is recognized as one of our most valuable assets.
Position Overview: We are currently in search of a highly skilled, motivated, and enthusiastic Parts Salesperson/Interpreter to become a vital member of our Volkswagen team.
Key Responsibilities:
- Engage with customers to address inquiries regarding Parts and Accessories.
- Utilize the Manufacturer EPC (Electronic Parts Catalogue) to identify necessary components.
- Access the online Manufacturer's portal to locate and procure parts.
- Process customer quotes and orders through the DMS system (AutoIT).
- Collaborate with team members to uphold a high standard of customer service.
Qualifications:
- Proven ability to work collaboratively within a team while demonstrating individual strengths.
- Quick learner with a results-oriented mindset.
- Strong reliability and integrity with a commendable attendance record.
- Excellent time management skills.
- Ability to perform under pressure and adapt to changing circumstances.
- High attention to detail and commitment to quality.
- Genuine passion for the Automotive industry.
- Experience with Volkswagen, Audi, or other European brands is highly regarded.
What We Offer:
- Employee Assistance Program (EAP).
- Exclusive discounts through our Samsung Partnership Program.
- Opportunities for training and career advancement.
- Be part of a growing organization in the automotive sector.
- A supportive work environment with continuous feedback and guidance to help you thrive.
All employees of Penfold Motor Group must have the legal right to work in Australia and will undergo a Federal Police Check as part of the hiring process.