Virtual Administrator
4 weeks ago
We are seeking an experienced Virtual Administrator to join our team at Remote Staff.
The ideal candidate will be responsible for implementing and managing our sales and marketing CRM and project workflow purposes, as well as designing and developing dashboards and delivering comprehensive monthly reports.
Key responsibilities will include:
- Implementation and ongoing management of sales and marketing CRM and project workflow purposes
- Design and develop dashboards and deliver comprehensive monthly reports
- Implementation and ongoing management of learning management resources
- Research tasks when required
- Managing leads and sales, which involves keeping track of leads, recording them into our CRM and following up with emails, meetings or phone calls
- Reply to client technical enquiries such as email, web, domain and design questions, queries or concerns
- Manage and maintain monthly website hosting clients websites which involves attending to technical request and content management updates
- Attend and contribute to staff and client meetings when requested
Key performance indicators (KPIs) for this role include:
- Launch dashboard by a specific timeline
- Develop 3 learning management boards per month
- Respond to client technical enquiries within an average time frame of 48 hours
The role will eventually include sales support functions, including:
- Follow Up with leads between a timeframe of 7 to 14 days
- Convert 3 sales per month
Qualifications for this role include:
- At least 3 years of working in an administration role
- Proficient and experienced in Project Management
- Proficient and experienced in using various tools and software
- Experienced in research
- Experienced in sales role, prior experience accepted
- Experienced in Customer Service, prior experience accepted
About the client:
A 100% Australian Aboriginal-owned creative marketing consultancy that provides quality communication strategies, social media management, workshops, videography, design, branding, print, marketing, and website development services to their clients.
About the role:
This is a unique opportunity for an experienced administrator to join a dynamic marketing team and contribute to the success of the client's business.
Apply now to become a part of our team and take on this exciting challenge
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