Hearing Care Specialist
7 days ago
Pursue a role that enhances lives through better hearing.
Our team is dedicated to helping individuals enjoy the delight of sound. As a leading provider of innovative hearing care solutions, we empower people to live life without limitations.
Key Responsibilities- Deliver exceptional client experiences by welcoming and managing their interactions for optimal outcomes.
- Coordinate appointments and confirmations for our clients with precision and efficiency.
- Provide administrative support to our clinicians, ensuring seamless day-to-day operations.
- Manage clinic phone lines and email inboxes with professionalism and poise.
- Process client payments accurately and handle various payment methods with expertise.
- Master software and applications to streamline tasks and enhance productivity.
To succeed in this role, you'll need:
- Previous experience in customer-facing roles or administration.
- A passion for delivering outstanding client service.
- Excellent communication and active listening skills.
- Resilience, self-motivation, and boundless energy.
- Strong organizational and time management abilities.
- The capacity to work independently and collaboratively within a dynamic team.
- A focus on results-driven outcomes for both our clinic and clients.
- An interest in learning about hearing aids and basic repair/maintenance.
- Competitive compensation packages, including base salary and monthly performance bonuses.
- Salary packaging options to suit your needs.
- Birthday leave and additional benefits to enhance work-life balance.
- Access to exclusive discounts through our Employee Enrichment Hub.
- Generous employee discounts on Sonova Products for yourself and your family.
- Comprehensive online wellbeing centre and Employee Assistance Program (EAP).
- Opportunity to grow and develop within your role and beyond.
- A values-driven culture centered around people and innovation.
- Join a dynamic, supportive team at the forefront of the hearing industry.
- Experience a genuinely rewarding role with purpose and meaning.
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