Customer Service Ambassador

5 days ago

Devonport, Tasmania, Australia beBeeFrontOffice Full time $60,000 - $80,000
Job Summary

The primary responsibility of a front office attendant revolves around providing exceptional customer service, ensuring that guests feel welcome and valued throughout their stay.

A typical day involves:

  • Welcoming guests with warmth, creating a positive first impression that sets the tone for an unforgettable experience.
  • Handling check-ins, check-outs, emails, and phone calls efficiently, while maintaining a high level of professionalism.
  • Staying informed about upcoming events, promotions, and venue happenings to offer helpful recommendations and enhance the guest's experience.
  • Anticipating and meeting guests' needs, offering directions, local tips, and personalized assistance to make them feel like part of the family.
About You
  • You have a keen understanding of the importance of attention to detail in delivering an exceptional guest experience.
  • You possess excellent communication skills, are naturally talented with people, and have a passion for making a difference in their lives.
  • You are highly organized, possess great computer skills, and hold relevant certifications such as your RSA qualification.

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