Senior Client Advocate

6 days ago

Brisbane, Queensland, Australia beBeeCareManagement Full time $60,000 - $80,000

We are dedicated to enhancing the lives of ageing adults and their families.

Our organisation provides in-home care and support tailored to meet individual needs, with a commitment to addressing Australia's ageing population by making a positive difference in people's lives.

About this Opportunity

This role is responsible for overseeing all aspects of client care, ensuring exceptional service delivery. This position requires strong leadership and management skills, with a focus on coordinating teams to achieve operational goals.

Main Responsibilities:

  • Plan, manage, coordinate and review client objectives to ensure optimal outcomes.
  • Communicate effectively with team members and clients to develop personalised care plans.
  • Formalise agreements with clients and their families regarding care services and associated costs.
  • Maintain accurate records of interactions with clients, family members or stakeholders, sharing relevant information with appropriate team members.
  • Meet with clients and their families to discuss and review current care plans and objectives.

About You:

  • Previous experience working with seniors or in aged care is essential.
  • Home Care Package experience is highly desirable.
  • Strong organisational and time management skills, with the ability to work under pressure and multitask.
  • Excellent written and verbal communication skills.
  • A valid Australian Driver's License is required.
  • Ability to travel within the designated office catchment area.

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