Customer Support Operations Specialist
5 days ago
We are seeking a highly motivated and experienced Customer Support Operations Specialist to join our team at Opal HealthCare in Sunshine VIC 3020, Australia.
Key Responsibilities:- Manage sales and admissions processes to maximise occupancy
- Conduct tours and provide exceptional customer service
- Proactively manage sales enquiries and build meaningful relationships with internal and external stakeholders
- Assist with processing of fortnightly staff payroll, accounts payable and receivable, petty cash, and invoicing
- Support client services, general enquiries, and recruitment processes
- Reception and administration duties as required
- Manage team rosters and timesheets
As a Customer Support Operations Specialist at Opal HealthCare, you will have access to a range of benefits including:
- A competitive hourly salary of $30-$40 per hour
- Work-life balance with flexible work hours
- Dedicated mentoring and internal/external career development programs
- Leave loading: opportunity to withdraw leave
- Employee Referral Program – earn up to $5,000 in incentives for inviting friends to work
- Internal and external training programs
- National secondment opportunities to diversify your experience
- Sector-leading training, systems, and innovation
Please note that all applicants must be willing to complete a pre-employment medical, police clearance, and NDIS worker's clearance.
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