Strategic Solutions Lead

2 days ago

Sydney, New South Wales, Australia beBeeCustomerFocused Full time $150,000 - $180,000
Job Description

You are highly experienced in building customer-centric solutions that drive business growth.

We are a team of innovative professionals who collaborate to create new and effective solutions.

Together we will build tomorrow's banking experience today, using cutting-edge technology and innovation.

The Planning and Experience team sits within our Strategy & Performance department.

This team is responsible for designing, implementing, and continuously improving our planning and performance processes. We bring the experience to life through Tooling, including orchestrating the Quarterly Planning Process and collaborating with each Business and Support Unit to enable their planning activities.

We support the tools, frameworks, guidance, processes, and timelines that set the tone for our organisation and help define our strategic direction.

Your Role:

As 'Business Experience Lead - Delivery Tooling', your role is key in driving and supporting our Workforce management and delivery management tools - Teamform and Jira.

You'll lead the Teamform squad and have end-to-end accountability of the Teamform product within our organisation including Product Backlog Management, Delivery, vendor management and business support.

Key Partnerships:

You'll partner with Jira team to deliver Pace priorities with a key focus on user experience.

About this Opportunity:

This is an exciting opportunity in which you will use your critical thinking, passion for customers and superior stakeholder management skills to effectively execute the day-to-day management of our enterprise wide tools.

  1. Critical thinking to drive informed decision-making
  2. Passion for customers to deliver exceptional experiences
  3. Superior stakeholder management skills to build strong relationships
  4. Innovative approach to solve complex problems
  5. Strong communication skills to convey ideas effectively
Why You'll Thrive Here

This role offers a unique blend of challenge and opportunity, allowing you to grow professionally while making a meaningful impact on our organisation.

You'll be part of a dynamic team that values collaboration, innovation, and customer satisfaction.

Ambitious Professionals Like You Will Succeed In This Role Because:

  • Opportunities for professional growth and development
  • Diverse and inclusive work environment
  • Collaborative team culture
  • Competitive compensation and benefits package
Getting Started

To apply for this position, please submit your resume and cover letter explaining why you're the ideal candidate for this role.

Please note that only shortlisted candidates will be contacted for further assessment.

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