
Client Promotion Management Professional
5 days ago
We are seeking a skilled and detail-oriented operations professional to manage our promotional campaigns across CFDs, ensuring seamless execution and quality assurance.
Campaign Execution & Support:
- Coordinate end-to-end campaign execution and support for promotions, including deposit bonuses, trading competitions, and referral programs.
- Work closely with cross-functional teams to ensure campaign success.
Operations & Compliance:
- Ensure all promotions comply with local regulatory requirements and internal company policies.
- Liaise with compliance teams for promotional approvals.
Platform & Tool Coordination:
- Use CRM tools and backend dashboards to set up and monitor campaigns.
- Collaborate with tech/dev teams to test and QA promotional mechanics before go-live.
QA and Process Improvement:
- Conduct QA reviews by operations staff to ensure eligibility criteria are correctly applied and that all configurations within the CRM system align precisely with defined promotion rules.
- Support operation staff by identifying recurring errors or inconsistencies in promotion processing.
Qualifications:
- At least 2 years of experience in an operations team within the CFD industry or other financial industries.
- Strong project management skills with a proven ability to oversee multiple projects concurrently in a fast-paced environment.
- Strong attention to detail and a commitment to accuracy.
- Quick learner with the ability to absorb and apply information efficiently.
- Team player with excellent collaboration skills.
- Proficiency in Microsoft Office (advanced Excel skills are an advantage).
- Bilingual proficiency in English and Chinese (Mandarin).
Benefits:
- Celebrate your tenure with us through milestone anniversary gifts.
- Join a vibrant workplace culture with fantastic team-building activities.
- Prioritize your well-being through access to Flexible Spending Account (FSA) for various health and wellness needs.
- Invest in your growth through annual training opportunities tailored to your role.
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