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Human Resources Manager

2 months ago

Sydney, New South Wales, Australia Stamford Hotels & Resorts Full time

Human Resources Manager

Stamford Hotels & Resorts is seeking a highly skilled Human Resources Manager to join our team in Sydney. As a key member of our HR department, you will be responsible for managing and monitoring manpower budgets, working closely with Area Financial Controller, General Manager (GM) and Heads of Departments (HODs) on efficient allocation of resources through manpower planning and rostering.

Key Responsibilities:

  • Manage and monitor manpower budget
  • Work closely with Area Financial Controller, General Manager (GM) and Heads of Departments (HODs) on efficient allocation of resources through manpower planning and rostering
  • Critically review all proposals affecting changes in headcount establishments and manpower budgets. Where necessary, work with GM and HODs to identify areas of efficiencies/ consolidation/ streamlining opportunities
  • Manage all relevant HR budget and the utilisation of the budget items
  • Be the custodian of The Stamford Way. Propagate Stamford's vision, mission, CREDOs and service standards and lead by example
  • Ensure all employees are delivering the Stamford Service experience to guests at all times
  • Track guests feedbacks and ensure relevant departments rectify issues as required
  • Partner GM, HODs, and stakeholders to enable excellent delivery of HR services and advisory
  • Ensure all relevant Policies & Procedures (P&P) are understood and complied with by all team members
  • Analyse trends and metrics, and use such data to develop more effective and relevant HR solutions for the hotel/assigned portfolio
  • Support the business operations by effectively and adequately supplying the right resources as and when required
  • Lead/be responsible for the successful induction of all new hires
  • Manage the Performance Management program and ensure managers conduct regular reviews as required
  • Administer employee benefits and organise yearly flu vaccination exercise for employees
  • Ensure disputes and disciplinary cases are handled in a professional and timely manner
  • Ensure that all employees' records are maintained accurately and completely
  • Manage all key cycles such as salary reviews, succession planning exercises, manpower budget planning and development of training calendars
  • Attend regular staff meetings to ensure key tasks are completed and projects are progressing according to schedule
  • Communicate changes to policies, procedures and or legislation in a timely manner
  • Have a strong understanding of employment legislation (e.g. Enterprise Agreement/Employment laws/WHS/Public Liability/Workers Compensation/Equal Opportunity) and ensure adherence
  • Drive safety culture in Hotel through championing safety practices
  • Participate in risk management activities to identify, assess and control risks in the workplace
  • Assist to upkeep the Hotel's HR Information System and ensure that employees' data are updated timely and accurately
  • Partner with Finance and HODs to ensure that payroll processes are completed timely and accurately
  • Conduct regular and ad-hoc due diligence checks to ensure that all payments, deductions, and accruals for employees are accurate and timely
  • Build talent pools for key roles to support succession planning
  • Champion training and continuous development programs for all employees
  • Develop effective strategies for continually building the capability of the workforce
  • Monitor the training records of the employees and ensure they are trained in the hotel's P&P and Stamford Way
  • Partner with managers to identify and forecast staff/skill capability needs to propose Training & Development programs to address capability gaps
  • Provide Managers with support through coaching and mentoring to effectively manage human resources and employee relations matters
  • Develop retention programs to mitigate risks for high flight risk employees
  • Ensure remuneration structures are competitive with the market
  • Develop relevant employee engagement initiatives for buy-in/endorsement from Head Office

About You:

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Skills / Knowledge Tertiary qualifications in Human Resource Management or equivalentStrong command of written and spoken EnglishTechnology savvy in and familiar in computer systems (e.g. Microsoft Office, HR systems and databases)In depth knowledge of labour law, industrial relations and HR best practicesMinimum five years of relevant experience in Hospitality industryExperience leading a team of staffExperience in managing/ liaising with key stakeholders
  • Attributes Commercially/ financially savvyHands-on leaderAnalytical and highly numeratePeople orientatedAttention to detailsLogical thinker and effective problem solverGood organizer and plannerResponsible to follow tasks through to completionTeam player with a positive, can do attitudePassion for hospitalityAligns personal values with the Stamford Way

You should have full working rights to work in Australia.