Concession Store Manager Position

3 weeks ago

Sydney, New South Wales, Australia Country Road Group Full time

About the Role:

We are seeking a highly skilled and experienced Concession Manager to join our team at Mimco. As a Concession Manager, you will be responsible for delivering the concession store's financial targets and company key performance indicators. You will focus on creating a warm and genuine customer service experience, building a team that is empowered to exceed.

Key Responsibilities:

  • Drive a customer-centric culture, creating a warm and meaningful in-store experience.
  • Drive sales, profit, and productivity by ensuring the achievement of all key performance indicators as set by the business.
  • Ensure the team has an understanding of all business objectives, with a clear focus on commercial acumen.
  • Inspire and empower your team through collaborative leadership, training, and development.
  • Work collaboratively with other Concession, Floor Managers, and Cluster Managers.
  • Embody our key cultural values of; Customer Obsessed, Collaborative, Inspirational, Responsible, Dedicated to Quality.

Attributes You Possess:

  • A passion for the retail industry, exceptional service, and a strong sense of personal style and presentation.
  • Proven experience in managing a fast-paced retail, hospitality, or similar business.
  • Ability to manage budgets, interpreting financial reports, and generating efficient rosters.
  • Experience managing the performance, productivity, training, and development of a large team.
  • Operational excellence, experience with stock control, and visual merchandising.
  • Ability to build strong relationships with stakeholders across the business.

About Us:

Mimco is an Australian accessories brand that creates distinctive of-the-moment collections defined by iconic design, unexpected details, and sustainable thinking. We're here to empower individuals looking to create their own personal style.

Quality and individuality are at the heart of everything on which Mimco is built. It doesn't matter who you are, how old you are, or what your style is, if you love to express your own personal style, then Mimco is for you. Our ability to embody these principles through countless collections over 25 years is what's made us an iconic brand at home and abroad.

Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

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