Concession Store Leader

3 weeks ago

Sydney, New South Wales, Australia Brand Collective Full time
Concession Manager Job Description

About the Role:

We are seeking a highly motivated and experienced Concession Manager to lead our team at Yarra Trail David Jones Kotara. As a Concession Manager, you will be responsible for maximizing sales, leading day-to-day operations, and ensuring our customers receive exceptional service and styling.

Key Responsibilities:

  • Coach and develop your team to achieve business goals and deliver an outstanding customer experience
  • Implement operational excellence in product handling, visual merchandising, and loss prevention management
  • Maintain a safe working environment and promote wellbeing
  • Recruit, select, and train team members who embody Yarra Trail values
  • Build strong relationships with the in-store David Jones team to leverage sales driving, VM, and marketing opportunities

Requirements:

  • Concession or boutique store retail leadership experience
  • Enthusiasm for creating modern, authentic service experiences for customers
  • Familiarity with styling outfits that leave customers feeling relaxed, confident, and tailored to their needs
  • Experience with stock control and VM, with comfort handling up to 10kg unassisted
  • Capabilities in training, coaching, and mentoring team members, alongside driving and exceeding KPIs
  • Excellent time management skills
  • Experience communicating with stakeholders at all levels

What We Offer:

  • Generous discounts for you and your family across Brand Collective's stable of brands
  • Access to a free Employee Assistance Program, with connection to Mental Health Professionals
  • Opportunities for career progression with early access to Brand Collective Internal Careers
  • Access to David Jones Team Member discounts

Apply Today:

If you feel like your skills align with the role and company culture, we would love to receive your application today.

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