Digital Transformation Enablement Specialist
4 weeks ago
At Squiz, we're on the lookout for an exceptional Digital Transformation Enablement Specialist who can drive the adoption and enhancement of our Digital Experience Platform (DXP) across complex service-led organisations.
This role emphasizes creating end-user documentation and educational resources to ensure effective use of the platform, while collaborating closely with cross-functional teams to align everyone's needs.
The successful candidate will lead the creation and execution of a standardized process for documentation, design and implement a robust product enablement strategy that encourages widespread adoption of features, craft engaging learning experiences and self-service resources that propel customer success.
We're seeking someone with proven success in driving feature adoption for SaaS products at scale, strong analytical skills with a background in using data to enhance enablement programs, and experience in successfully leading cross-functional initiatives without direct authority.
A key aspect of this role is streamlining processes and implementing automation to improve operational efficiency, ensuring swift time-to-value for customers. Additionally, the Digital Transformation Enablement Specialist will be responsible for fostering and engaging a vibrant user community that promotes adoption through peer learning.
As a strategic thinker with excellent business acumen, you will work closely with our digital experts to design solutions and adapt as demands change, always focused on finding better outcomes with the work we do.
Salary: $120,000 - $150,000 per year
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Digital Transformation Specialist
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Digital Enablement Strategist
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