Strategic Technical Expert

4 days ago

Sydney, New South Wales, Australia beBeeSolutions Full time $90,000 - $120,000
Technical Expertise Consultant

We're looking for a highly skilled and experienced technical expert to join our team as a consultant. In this role, you will be responsible for providing in-depth technical knowledge and insights about Contentsquare's platform, including integrations, data flows, and analytics capabilities.


About the Role
  • You will work closely with the business development team to pitch the solution to prospective clients and support the sales process.
  • You'll be the technical authority on Contentsquare and will reassure the client across multiple subjects such as implementation, performance, security, and the logic behind the stats and calculations in the platform.

What You'll Do
  1. Lead Pre-Sales Engagements: Collaborate with sales teams to understand customer requirements and demonstrate Contentsquare's value proposition through tailored presentations, product demos, and proof of concepts.
  2. Provide deep technical knowledge and insights about Contentsquare's platform, including integrations, data flows, and analytics capabilities.
  3. Architect and design customized solutions to meet customer needs, leveraging Contentsquare's suite of products.
  4. Act as a trusted advisor to prospects and clients, understanding their business challenges and positioning Contentsquare's solutions effectively.
  5. Work closely with Product, Engineering, and Customer Success teams to ensure smooth handover and implementation of solutions.
  6. Gather and share market and competitive insights to influence product roadmap and strategic sales approaches.
  7. Conduct training sessions and workshops for internal teams and partners to enhance their understanding and selling capabilities of Contentsquare's solutions.
  8. Represent Contentsquare at industry events, webinars, and conferences, showcasing thought leadership and technical acumen.

What We're Looking For
  • Experience: Minimum 5 years of experience in a presales, solutions consulting, or related customer/business facing technical role within the SaaS industry.
  • Technical Skills: Proficiency in web and app technologies, including HTML, CSS, JavaScript, and APIs. Familiarity with data analytics and visualisation tools.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
  • Problem-Solving: Proven ability to analyse complex customer requirements and design effective solutions.
  • Candidate Focus: Demonstrated success in building and maintaining strong customer relationships, with a focus on customer satisfaction and success.
  • Team Player: Collaborative mindset with the ability to work effectively in cross-functional teams.

Perks

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. Some of these include virtual onboarding, hackathons, flexible work policies, generous paid time-off policy, wellbeing allowances, and stock options.

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