Customer Service Representative
3 weeks ago
About the Role
We are seeking a highly motivated and customer-focused Retail Sales Consultant to join our team in Telstra Stores. In this role, you will have the opportunity to work with a variety of customers, identifying their needs and providing tailored solutions to meet their telecommunications requirements.
Responsibilities
- Provide exceptional customer service to ensure a positive in-store experience for customers
- Develop strong relationships with customers to understand their needs and preferences
- Upsell and cross-sell Telstra products and services to customers
- Meet sales targets and key performance indicators (KPIs) in a fast-paced retail environment
- Participate in ongoing training and development to stay up-to-date on the latest products and services
What We Offer
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The opportunity to work with a leading telecommunications brand
Requirements
- Excellent customer service skills and a strong ability to build relationships with customers
- Strong sales and negotiation skills
- Able to work in a fast-paced retail environment
- High level of verbal and written communication skills
- Able to work flexible hours, including evenings and weekends
How to Apply
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.
About Telstra
Telstra is a leading telecommunications company that provides a range of products and services to individuals and businesses across Australia.
Our Values
We value diversity, inclusion and respect, and are committed to creating a workplace culture that is welcoming and inclusive for all employees.
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