Sales and Customer Service Professional

1 week ago

Burwood, Victoria, Australia Medibank Private Limited Full time
About the Role

We are seeking a highly skilled and motivated Sales and Customer Service Consultant to join our team at the Burwood Store. As a Local Community Consultant, you will play a vital role in bringing Medibank products and services to your local community.

As a Sales and Customer Service Consultant, you will be responsible for providing exceptional customer service and support to our customers in-store, over the phone, and through community outreach. You will possess a unique blend of skills and diversity that enables you to solve a range of standard day-to-day problems and serve local customers in their preferred communication channels.

You will be a curious and creative individual who is passionate about delivering results and experimenting with new ideas and ways of working. You will be adaptable and able to pivot quickly to ensure that our customers are always at the forefront of your mind.

About You
  • You are a multitasking superstar with the ability to apply your knowledge across various channels, including virtual messaging, face-to-face, and phone-based systems.
  • You thrive on providing great service to the local community and growing and keeping your customer base is critically important to you.
  • You are self-motivated and results-focused, with a strong sense of diligence and a commitment to providing accurate and personalized service to our customers.
  • You are a team player who is willing to step outside your comfort zone to support your colleagues and deliver exceptional results.
Why You'll Love It Here
  • Flexible Working: Enjoy the freedom to work in-store, from home, or out in the community, depending on business requirements.
  • Growth Opportunities: Access a range of skills development, career pathways, and chances to innovate within Medibank.
  • Supportive Environment: Work in a culture that values your well-being, encourages new ideas, and celebrates success.

We are committed to creating a workplace where you can thrive and make a real difference in the lives of our customers and community. If you are a customer service extraordinaire who is passionate about delivering exceptional results and making a positive impact, we want to hear from you.

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