IT Support Professional

2 weeks ago

Melbourne, Victoria, Australia beBeeInfrastructure Full time $60,000 - $100,000

As a valued member of our IT team, you will be responsible for providing exceptional support to our clients.

Key Responsibilities:

• Provide first-level technical support and manage calls to resolution

• Work within a structured IT governance model under ITIL and SLA requirements

• Support Windows-based environments, including MS Windows 2008/2012/2016 Server, Microsoft Active Directory, Exchange (O365), Veeam 9.5

• Troubleshoot LAN and WAN technologies, IP Routing, switching

• Manage Office 365 infrastructure technologies such as Azure or AWS

Required Skills & Qualifications:

• Experience in an IT service desk function

• Expertise in structured IT governance models

• Strong knowledge of Windows operating systems and server environments

• Ability to troubleshoot complex network issues

Benefits:

We offer a competitive compensation package and opportunities for professional growth and development.

What We Offer:

A collaborative work environment, flexible working arrangements, and access to the latest technology and training.

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