Software Applications Support Analyst

1 day ago

Melbourne, Victoria, Australia Professional People Full time

Requires excellence in App Supprt and customer service
- Leading Saas provider in Melb CBD close to public transport
- Hyrbrid posotion 50/50 remote and in office

We have a great new position for an experienced software support professional to play a critical role in the support and management of leading edge software products and solutions.

Essential skills for the position include:

- excellent communication and client service,
- highly responsive with excellent problem solving skills,
- abbility to manage competing business priorities,
- Experience working with Service desk or help desk ticketing system as a level 2 or 3 Application Support Analyst,
- Strong problem solving and root cause diagnostic skills.

Previous experience supporting, enhancing, developing or implementing solutions that are used globally in a 24 X 7 operating environment is highly desirable.

This is a great opportunity to join a great organisation which is experiencing significant growth in a high demand market.

To apply, please include a covering letter outlining your experience with the main points above. Also please also confirm your remuneration expectation and your availability to commence if successful.

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