Healthscope Reception Officer

3 weeks ago


Canberra, ACT, Australia Healthscope Full time
About the Role

This is an exciting opportunity to join Healthscope as a Reception Officer - Admissions and Discharges. In this role, you will be responsible for the efficient admission and discharge of patients at our main switchboard.

Key Responsibilities
  • Admit and discharge patients in a timely and accurate manner
  • Enter patient details into WebPas Patient Management System correctly
  • Contact health funds to confirm patient coverage and excess payments
  • Liaise with bookings clerks regarding pre-admission processes
  • Follow up after-hours admissions and process identification and financial forms
  • Efficiently answer and redirect switchboard calls
  • Provide excellent customer service to patients, visitors, and staff
Requirements
  • Excellent communication and interpersonal skills
  • Highly developed organisational skills with ability to prioritise tasks
  • Strong attention to detail
  • Experience with MS Office (Outlook, Word, Excel)
  • Ability to work independently and within a team
About Us

Healthscope is a leading healthcare provider in Australia, committed to delivering high-quality patient care. We are seeking a skilled and motivated individual to join our team as a Reception Officer - Admissions and Discharges.

Salary

The salary for this role is $65,000 per annum, based on experience.



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