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Business Performance and Insights Director

2 months ago


Sydney, New South Wales, Australia Commonwealth Bank Full time
About the Role

We are seeking a highly skilled Business Performance and Insights Director to join our team at Commonwealth Bank. As a key member of our leadership team, you will be responsible for defining how we use data to measure performance, discover opportunities, and make business decisions.

Key Responsibilities
  1. Strategic Partner to the Executive Leadership Team
  • Provide strategic guidance on data-driven decision-making and business performance measurement.
  • Develop and maintain strong relationships with key stakeholders to ensure accurate and timely insights.
  • Communicate complex analytical concepts and recommend compelling solutions to business leaders.
  • Coach and mentor business stakeholders on how to maximize the value of our insights suite and data.
Defining the Insights Vision and Roadmap
  • Conceptualize and plan for delivery of a comprehensive set of reports, dashboards, and scorecards that effectively communicate key metrics and insights addressing business goals and performance.
  • Stay up-to-date with the latest innovations in Business Intelligence reporting and continuously improve on how we leverage data to produce insights.
  • Collaborate with our data engineering team to identify and deliver self-service options for insights and reporting.
Leading the Insights Team and Product
  • Craft the insights development roadmap, prioritize, and pivot based on the ever-changing needs of the business.
  • Coach and mentor your team of business insights analysts on producing business-focused designs and specifications for meaningful insights and on delivering them efficiently.
  • Manage blockers, dependencies, capacity constraints, and routine challenges that come with delivering business value at pace.
  • Manage stakeholder expectations based on a strong understanding of delivery effort and challenges.
  • Continuously monitor and ensure the accuracy and timeliness of the reporting suite.
Requirements
  • Experience applying strong business acumen, strategic, and problem-solving skills to data and insights.
  • Experience leading and coaching teams – helping the team set and deliver on clear priorities.
  • Excellent communication skills to articulate complex analytical concepts and recommend compelling solutions.
  • Ability to form trusted relationships with leaders, being seen as a partner of choice on key strategic and business decisions.
  • Advanced Excel and Power BI (including DAX) capabilities essential.
  • Understanding of and experience in SQL.
  • Experience with Google Analytics and Google Tag Manager is desirable.
  • Experience in and knowledge of the banking/lending business is desirable.
Why Join Us?
  • Enjoy a dynamic and flexible work environment.
  • We foster a safe space for our people to show up as they are.
  • Competitive salary and bonus structure.
  • Opportunities for professional growth and development.
  • Access to the best-in-class benefits that Commonwealth Bank offers.