Customer Service Representative

3 weeks ago


Rockhampton, Queensland, Australia Telstra Full time

Telstra is a leading brand in telecommunications, and our Retail Stores are the face of our business.

We're looking for a skilled Retail Sales Consultant to join our team in Rockhampton on a part time basis. This is an excellent opportunity for a customer-focused individual to build a meaningful career with a market leader.

As a Retail Sales Consultant, you'll be the first point of contact for our customers, providing exceptional in-store customer service and support. You'll work closely with your colleagues to deliver outstanding results, driving sales and customer satisfaction.

We offer a range of benefits, including:

  • Team performance-related commission
  • 30% off Telstra services
  • Continuous training and development opportunities
  • A Telstra SIM card
  • Exclusive discounts and offers across 240 brands and partners
  • 16 weeks paid parental leave for primary and secondary carers

To succeed in this role, you'll need to be:

  • Confident in your ability to build relationships with customers
  • Skilled in identifying and meeting customer needs
  • Driven to achieve sales targets and KPIs
  • Hungry to learn and grow within the role
  • Experienced in a customer-facing role

We're committed to creating a welcoming and inclusive workplace culture where everyone is respected, valued, and celebrated. We actively seek individuals from diverse backgrounds, ethnicities, genders, and abilities because we know that diversity strengthens our team and enriches our work.

We work flexibly at Telstra, and we're happy to discuss what flexibility means to you. When you apply, you can share your pronouns and any reasonable adjustments needed to take part equitably during the recruitment process.



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