Digital Asset Lifecycle Expert

7 days ago

Sydney, New South Wales, Australia beBeeDigitalAssetSpecialist Full time $114,990 - $138,990
Digital Asset Specialist

As a key member of our team, you will play a vital role in developing and implementing plans to securely operate, monitor, manage, and maintain digital assets. This includes ensuring asset management lifecycle and effective delivery of services.

The ideal candidate will have expertise in technology asset and lifecycle services, enterprise software licencing experience, and demonstrated knowledge of service management processes including Change, Configuration, Knowledge, Request Incident, Problem, Asset, Service Lifecycle, Capacity, Risk, Service Level Management, and Release.

To succeed in this role, you will need to have a strong understanding of software asset management (SAM) and hardware asset management (HAM) processes, as well as the ability to optimize costs, promote awareness, deliver and manage asset lifecycle services, ensure compliance, maximize value, manage data, update IT Service Management tools, and report on asset lifecycle services.

Key Responsibilities:
  • Optimize Costs: Implement strategies to reduce software and support costs by identifying and reallocating underutilized licenses.
  • Promote Awareness: Foster a culture of understanding software obligations through regular communications.
  • Lifecycle Management: Deliver and manage asset lifecycle services ensuring high service levels, availability, and resilience.
  • Compliance Management: Oversee SAM and HAM processes to ensure compliance.
  • Maximize Value: Assist with contracts to maximize value and minimize costs for software licensing and services.
  • Data Management: Develop and maintain repositories for contract and software asset data.
  • ITSM Updates: Update IT Service Management tools related to asset management lifecycle services promptly.
  • Reporting: Collate and deliver information to monitor and maintain digital asset lifecycle services.
Requirements:
  • Tertiary degree qualification in Information Technology, Computer Science or similar, or equivalent industry experience.
  • Minimum 5 years' experience in Information Technology.
  • Minimum 3 years' experience in delivery, implementation, and operation of asset and lifecycle services including SAM and HAM.
  • Experience using one or more SAM tools e.g. Service Now, Flexera, SNOW etc.
  • Technical expertise in technology asset and lifecycle services, enterprise software licencing experience e.g. Microsoft, Oracle, Citrix etc.
  • Demonstrated knowledge of service management processes including Change, Configuration, Knowledge, Request Incident, Problem, Asset, Service Lifecycle, Capacity, Risk, Service Level Management, and Release.
Sydney Water Values:
  • We are passionate about making a difference to the lives of our customers and communities.
  • We have a proud heritage and progressive future providing world-class drinking water and services that are vital to our customers' quality of life and safeguarding Sydney's future.

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