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Customer Service Representative
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Customer Service Representative - Jimboomba Store
About the Role:We are seeking a passionate and knowledgeable Customer Service Representative to join our team at our Jimboomba store. As a key representative of Telstra, you will be responsible for delivering exceptional customer service and providing personalized advice to customers on our services and products.
Responsibilities:- Talking to new and existing customers, understanding their needs and matching them with suitable solutions
- Sharing knowledge about our services and latest devices, and providing expert advice to customers
- Kitting up customers with wireless devices to keep them connected on-the-go
To succeed in this role, you will be confident, knowledgeable, and resilient. You will also possess natural enthusiasm for working with people and be able to adapt to different personalities and approaches.
Key Skills:- Excellent communication and interpersonal skills
- Able to work effectively in a fast-paced environment
- Possess a passion for delivering outstanding customer service
The estimated salary for this position is $60,000 - $80,000 per annum, depending on experience.
Benefits:We offer a range of benefits, including flexible working arrangements, professional development opportunities, and a dynamic work environment.
