Customer Service Representative

3 weeks ago


Brisbane, Queensland, Australia Workpac Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients. This includes handling customer inquiries, resolving issues efficiently, and maintaining accurate records.

The ideal candidate will have proven experience in a customer-facing role and possess strong communication skills. They will be able to work effectively in a team environment and prioritize tasks to manage workloads during busy periods.

This is an excellent opportunity to develop your skills and knowledge in customer service and sales support. If you are a self-motivated and proactive individual who enjoys working with people, we encourage you to apply.

About the Salary

The salary for this role is approximately AU$65,000 - AU$75,000 per annum, depending on experience.

Job Responsibilities

  1. Providing exceptional customer service and support to clients
  2. Handling customer inquiries and resolving issues efficiently
  3. Maintaining accurate records and data management
  4. Collaborating with internal teams to ensure smooth order processing
  5. Prioritizing tasks to manage workloads during busy periods

Requirements

  • Proven experience in a customer-facing role
  • Strong communication and interpersonal skills
  • Able to work effectively in a team environment
  • Prioritization and time management skills

About WorkPac

WorkPac is Australia's largest privately owned workforce solutions business. We provide recruitment, skills, and career development opportunities across various industries. As an Equal Employment Opportunity employer, we welcome applicants from diverse backgrounds and promote a culture of inclusion and respect.



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