
Chief Mortgage Solutions Architect
4 days ago
Senior Product Manager, Mortgages
Company Overview:We are a leading financial services provider delivering innovative lending solutions with a customer-centric approach.
Backed by a strong culture of collaboration and continuous improvement, we support a wide range of borrowers across the Australian market.
We focus on agile decision-making, cutting-edge data insights, and long-term value creation to empower our people to shape meaningful product outcomes and drive real impact.
Opportunity Summary:A rare opportunity has emerged for a proactive and commercially savvy Senior Product Manager to lead and enhance a portfolio of lending products within a highly collaborative environment.
This role plays a central part in crafting mortgage solutions that resonate with both brokers and borrowers.
Key Responsibilities:- Collaborate with senior stakeholders to manage and optimise the home lending product suite, focusing on customer and broker journey improvements.
- Use data and insights to identify new opportunities, drive product retention, and elevate customer satisfaction.
- Lead and implement change initiatives, including rate changes, promotional activities, and credit policy updates.
- Support the end-to-end delivery of new products and features, including go-to-market strategies, collateral, and communications.
- Track product performance and ensure alignment with regulatory requirements and internal risk policies.
- Monitor competitor activity and market dynamics to inform product roadmaps and strategic decision-making.
- Champion cross-functional collaboration across Sales, Credit, Pricing, Treasury, Operations, Marketing, IT, Risk, and Compliance teams.
- Deep experience in mortgage or lending product management within financial services.
- Strong commercial acumen, with a knack for identifying trends and converting insights into actionable strategies.
- Proven capability in leading product development and change management initiatives.
- Ability to work across technical, legal, and risk frameworks while maintaining a sharp focus on the customer.
- Exceptional communication, problem-solving, and stakeholder engagement skills.
- Play a strategic role in shaping high-impact products and solutions.
- Work in a supportive, collaborative, and agile culture.
- Exposure to executive-level stakeholders and product decisions.
- Hybrid Sydney-based role offering flexibility and long-term career development.
We are committed to empowering our employees to bring their authentic whole selves to work. We encourage diversity and inclusion in our organisation.
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