
Public Liability Claims Specialist
3 days ago
This role is pivotal in delivering claims management services to clients. You will handle general insurance claims for Local Government clients with a focus on liability claims.
Key Responsibilities:- Manage end-to-end processes for a mixed portfolio of primarily Public Liability, Professional Indemnity and Property claims.
- Conduct accurate reserving, claims investigation, manage claims costs, and negotiate with third parties.
- Build and maintain rapport with clients.
- Analyse entitlements of cover to Clients.
- Deal with external reinsurers on a quarterly basis.
- Foster relationships with internal and external stakeholders.
- 7+ years of general insurance claims experience.
- Good written and oral communication skills.
- A strong customer service approach.
- The ability to remain calm under pressure and work flexibly when required.
- Previous experience in providing indemnity advice to stakeholders.
- Deductive reasoning and problem-solving skills.
- The ability to work in Australia.
- Good written and oral communication skills.
- Experience in managing high-value public liability, property claims, and D&O claims.
- Relevant tertiary qualifications, such as Law, Business/Commerce, Loss Adjusting or ANZIIF studies.
- Previous client-facing experience.
- Previous experience in mentoring colleagues.
Marsh McLennan is a global leader in risk, strategy, and people, advising clients across four businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.
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