Support Administrator

22 hours ago

Melbourne, Victoria, Australia beBeeAdministrative Full time $80,000 - $104,000
Administrative Support Role

The Australian Vietnamese Women's Association provides in-home support to enhance the lives of the Vietnamese community and other culturally diverse groups. Our organisation collaborates with government agencies and stakeholders to deliver high-quality, culturally sensitive care.

We are seeking an Administrative Support Officer to provide day-to-day administrative support to our team. This includes handling telephone and email enquiries, taking accurate messages, and conveying them to relevant staff.

  • Main Responsibilities:
  • Prepare new client folders.
  • Prepare monthly clients' birthday cards.
  • Print and post important documents to clients.
  • Prepare and post correspondence.
  • Monitor and prepare personal protective equipment (PPE) for our workers.
  • Other Administrative Tasks:
  • Update clients' contact details into our database.
  • Organise events, including hall bookings and catering.
  • Taking meeting minutes.
  • Participate and maintain meeting minutes.
  • Organising shared tasks within the administration team.
Requirements

To be successful in this role, you will require:

  • Demonstrated diploma in community services or other relevant qualifications.
  • Experience in customer service and office administrative tasks.
  • Knowledge of CHSP and HCP programs.
  • Strong communication skills across phone, email, and in-person channels.
  • High attention to detail, especially in written communication.
  • Practical and commercially minded approach to tasks.
  • Collaborative team player with a supportive attitude.
  • Well-organised with effective time management and administrative skills.
Benefits
  • SCHADS Award with all entitlements.
  • Up to $15,900 salary packaging, plus $2,950 meal and entertainment card benefits.
  • Flexible working arrangements, with partial work from home, allowing work/life balance.
  • Excellent workplace culture with ongoing support, training, and development.
  • Great benefit with Employer-funded Paid Parental Leave.
  • Wellness being with Employee Assistance Program.
  • Free Flu shots.

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